Get Better at Hospitality One Conversation at a Time.
Your AI hospitality coach for learning, practicing, and handling real situations that happen every day.
Build your skills. Practice real-world situations. Get practical coaching. Whether you're new to hospitality or ready for your next move, DRISCOLL Tableside helps you keep getting better —anytime, anywhere.
✓ Learn the skills behind great hospitality
✓ Practice before the stakes are real
✓ Build confidence you can take anywhere
Meet Your AI Hospitality Coach
Tableside gives hospitality professionals an always-available place to learn, practice, and get better at their craft.
Ask questions about service, guest experience, food and beverage, or the situations you encounter on the job. Get practical coaching grounded in real hospitality experience. Practice challenging scenarios before they happen and build the confidence and judgment to handle them when they do.
Whether you're learning the fundamentals, sharpening your skills, or preparing for your next opportunity, Tableside meets you where you are and helps you keep growing.
1. Learn
Get clear, practical answers to hospitality questions and explore the skills, standards, and knowledge behind great service.
2. Get Coached
Bring Tableside a real situation you're facing and get hospitality-specific guidance to help you think through what to do next.
3. Practice
Role-play realistic guest and workplace situations, try different approaches, and get feedback in a low-pressure environment.
4. Built-In Hospitality Philosophy
Every response reflects DRISCOLL’s signature approach: empathy, calm confidence, anticipation, and professionalism. That’s the philosophy behind The DRISCOLL Method.
Real Coaching. Real Consistency. Real Results.
Great Hospitality Takes More Than Knowing the Steps of Service.
It takes communication, judgment, confidence, and the ability to respond when things don't go according to plan.
Tableside helps hospitality professionals develop those skills through practical, on-demand learning and practice while giving restaurant leaders another way to reinforce standards and behaviors that make great service consistent.
Build Confidence
Practice difficult conversations and unfamiliar situations BEFORE you're facing them with a real guest
Strengthen Your Skills
Keep developing the communication, judgment, problem-solving, and service skills that can help you succeed throughout your hospitality career
Learn on Your Schedule
Use Tableside when it works for you – before a shift, after work, between classes, or whenever you have a few minutes to learn
Built for Independent Restaurant Owners
You shouldn't need a corporate training department to build a confident, capable team.
Tableside gives your employees an always-available hospitality coach that complements the training and leadership you already provide. Your team gets more opportunities to learn, practice, and build confidence without putting every coaching moment on your managers.
Ideal for:
- New Hire Onboarding
- Pre-Shift Training
- Manager Coaching
- Team Meetings
Reinforce Your Standards
Help turn the service expectations in your head into skills your team can understand, practice, and apply.
Extend Your Coaching
Give employees a place to ask questions, work through situations, and practice between conversations with managers.
Build Stronger Team Habits
Make learning part of the rhythm of your operation through pre-shift discussions, individual practice, new-hire training, and ongoing coaching.
What Hospitality Leaders Say
Tableside for Every Hospitality Professional
Choose Your Plan
No contracts. Cancel anytime.
Tableside Free
$0
For hospitality professionals
Invest in yourself.
- Learn hospitality fundamentals
- Ask questions
- Get practical coaching
- Practice real-world scenarios
- Build skills and confidence
- Based on The DRISCOLL Method
- Email support
Tableside for Teams
$129 / month
(Per Location)
For independent restaurants
Invest in your team.
- Everything in Tableside Free, plus:
- Up to 25 team members
- Custom restaurant scenarios
- Reinforce your service standards
- Support new-hire and ongoing development
- Manager/team functionality as we introduce it
- Priority support
Recommended
Tableside Custom
Let's Talk
For restaurant groups, hospitality organizations, and training partners
- Everything in Tableside for Teams, plus:
- Multiple locations
- Customized implementation
- Advanced customization
- Brand-voice customization
- Dedicated support
- Tailored onboarding
Contact Us
Prefer to pay annually? $1,299/year. Contact us at tablesidesupport@driscollcuisine.com for annual billing.
Ready to Build a Stronger Team?
DRISCOLL Tableside helps you extend your coaching, reinforce your standards, and give your team more opportunities to learn and practice.
See how Tableside can fit into the way you already train and develop your people.
Click here to see a short demo.
Want to Learn More?
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DRISCOLL Tableside:
Frequently Asked Questions
1. Product & Features
What’s included with Tableside Free and Tableside for Teams?
Tableside Free includes:
- Access to Tableside's hospitality knowledge and coaching
- Practical answers to hospitality questions
- Guidance for real-world guest and workplace situations
- Practice and role-play with feedback
- Quick, on-demand support when you need it
- Continuous updates to Tableside's hospitality knowledge and capabilities
- The DRISCOLL Method hospitality philosophy built in
- Access for up to 25 team members at one location
- Restaurant-specific scenarios tailored to your operation
- Tools to reinforce your service standards
- Support for new-hire onboarding and ongoing team development
- Priority support
Can I use Tableside if my employer doesn't subscribe?
Absolutely. Tableside Free is designed for hospitality professionals who want to invest in their own development. You don't need your employer to participate.
You can use Tableside to ask hospitality questions, get practical coaching, practice real-world situations, and continue building skills you can take with you throughout your career.
Does Tableside work for both new hires and experienced staff?
Yes. New team members learn the fundamentals quickly, and experienced staff use it as a tool for sharpening phrasing, handling conflict, and staying consistent. It grows with the skill level of your team.
Does Tableside replace in-person training?
Not at all. It enhances it. Tableside reinforces key skills, helps with consistency across shifts, and gives staff an easy way to practice, even when managers don’t have time for one-on-one coaching.
Will the coaching match my restaurant’s service style?
Tableside uses the DRISCOLL hospitality philosophy — warm, empathetic, professional, and adaptable across casual, upscale, and fine-dining environments. For the Elevated tier, you get brand-voice customization to match your restaurant’s service style.
2. Setup & Technical Requirements
Do I need to install anything?
No. Tableside runs entirely in the browser. There’s nothing to download, no special equipment needed, and it works on any device — phone, tablet, or POS computer.
How long does it take for staff to learn using Tableside?
Most staff can complete a coaching session in 2–5 minutes, and micro-mode scripts take under 30 seconds to apply during a shift. It’s designed for fast learning, quick refreshers, and real-world service environments.
How do staff access Tableside if we have a no-phone policy?
Tableside doesn’t require personal devices. Many restaurants use a shared tablet at the host stand, a POS terminal with a browser, or an office computer. Managers can also access Tableside from their own devices. Staff never need their phones on the floor to use it.
Can Tableside run on our POS system?
Yes. Most modern POS systems (Toast, Square, Lightspeed, Clover) allow embedded browser access. Tableside runs directly in the browser; so your team can use it during training moments without downloading anything.
Do we need to buy extra hardware?
Not necessarily. If your restaurant already has a tablet, office computer, or internet-enabled POS terminal, you're ready to go. Many restaurants dedicate one inexpensive tablet ($129–$199) as the “training device.”
3. Team & User Management
What happens if I hire seasonal or temporary staff?
You can add or remove users anytime. Your plan includes a set number of users per location, and you’re free to reassign those seats as employees change.
What if my team grows? Can I upgrade later?
Absolutely. You can upgrade to a higher plan at any time. When you do, your new pricing begins immediately and prorates automatically.
When do staff actually use Tableside?
Most restaurants use it:
- during onboarding
- pre-shift
- during slower hours
- after shift during side work
- for scenario practice in the office
- or managers use it to coach in real time
For real-time service needs, employees can step to the host stand or bar tablet to get a quick Micro Mode script.
4. Pricing & Plans
Is Tableside really free for hospitality professionals?
Yes. Tableside Free is available at no cost to servers, bartenders, hosts, and other hospitality professionals who want to learn, practice, and build their skills.
What's included with Tableside for Teams?
Tableside for Teams gives independent restaurants access to the full Tableside coaching and practice experience for up to 25 team members at one location. It also includes restaurant-specific scenarios, tools to reinforce your service standards, support for onboarding and ongoing development, and priority support.
Tableside for Teams is $129 per month, per location.
Can I use Tableside at more than one restaurant location?
Tableside for Teams is priced per location. If you operate multiple locations or have more complex training needs, contact us about Tableside Custom and we'll work with you to develop the right approach for your organization.
Do you offer annual billing?
Yes. Tableside for Teams customers can save 15% by paying annually. Contact us at tablesidesupport@driscollcuisine.com for annual billing.
What is Tableside Custom?
Tableside Custom is designed for restaurant groups, multi-location operators, hospitality organizations, training partners, and others with needs beyond our standard Teams plan.
We'll work with you to understand your organization, team, and training goals and develop an approach tailored to your needs. Contact us to start the conversation.
5. Account & Support
Is customer support included?
Yes. Every plan includes email support. You can contact us directly at tablesidesupport@driscollcuisine.com. Signature and Elevated plans include priority support and early access to new features.
Do I need to sign a contract?
No contracts. No setup fees.
Tableside is month-to-month with the option to save by paying annually.
Can I cancel anytime?
Yes. You can cancel your subscription at any time, and you’ll retain access until the end of your billing period.